Medical Online Consultation (Dokter Umum)
- Provide online consultation through Telemedicine for SehatQ during the working hours.
- Provide answers to questions posted by SehatQ users, in the Q&A forum.
- Assist Digital Medical Manager in developing best practices, standard operating procedures to ensure service quality of SehatQ’s Telemedicine experience.
- Work with other functions (e.g. Toko, Booking, Content, PHR) to identify and execute cross-sales opportunities during the Telemedicine session.
- Work with relevant functions to incorporate technologies (AI-assisted Pre-Diagnosis, Clinical Decision Support System, analytics tools, etc.) into the Telemedicine offering.
- Undergo trainings as required to regularly improve the service quality of the Telemedicine function.
- Coordinate with relevant parties to execute ideas leading to an improvement of traffic and engagement.
A degree in Medicine (Profesi Dokter). Medical specialties in any field is a preference, but not a requirement.
Work experience desired :
Minimum of one (1) year practicing as Doctor/General Practitioner after internship
Mandatory skills & knowledge :
- A valid STR, an SIP is a plus
- Basic knowledge of digital healthcare.
- Positive working attitude, high level of pro-activeness and strong interpersonal skills.
- Ability to work well with colleagues from different functions, especially with content, marketing, engineering and product teams.
- Excellent communication skills, both written and verbal